The “Edge” is the advantage you have with an Edge Security Camera System installed by us. It is the change in employee attitude simply because they know they are being watched. It is the knowledge that your business will still operate as you expect it to, even when you are no longer onsite. It is the confidence you get from having an actual recording of what happened. It is pride you have in your product knowing that it was made the way you instructed it to be. It is the freedom to be off-site and still manage your business remotely. It is the peace of mind that lets you pursue your business goals. This is the “Edge”.
Ever walk into a room and suddenly everyone gets busy? They know you are there and now you can see what they are doing, with our offsite capabilities you can have that same impact even when you aren’t able to be in the actual room. We have many customers who regularly view their system from their cell phone and call their employees who they notice are off-target. They tell us the difference in employee attitude is amazing and instant. Several customers have reported increases in productivity of over 30%.
Evidence based decision making
One auto repair business owner reported that a customer complained that he thought he was being taken advantage of. The customer asserted that the serpentine belt could not have been damaged the way that it was by normal wear and tear and implied that it had been cut. The concerned business owner asked the customer to review the video with him and they soon discovered that tech had, in fact, cut the belt. Floored, the business owner profusely apologized to the customer and replaced his belt at no charge. He resolved the situation with the employee by immediately terminating him. With an Edge Video Security system installed, the business owner was able to easily identify the problem and ensure that his customers were being treated the way they should have be treated.