Support

Support

Please go over our support documents and videos. Don't hesitate to call us if you still need help.

Edge CCTV Support

Frequently Asked Questions

Online Videos - Training

COMPLETE VMS TRAINING EDGE RECORDING MANAGER TRAINING
 
TRAINING VIDEO BY TOPIC
 
 
Playback Basics - Compare The Differences Playback - Object Search
 
Book Marks Mark Never Recycle
 
Live View - Layouts

Is our equipment NDAA compliant?
How do I install this on my iPhone?
How Important is the warranty?
How do I install this on my Android Phone?
How do I install this on my computer?
What bandwidth does the system utilize?
Does the system require the installation of a server, port forwarding or open firewall ports to enable remote access or storage?
Is there an automatic footage upload if the camera is moved, hit with an object or the image is blurred?
Does the system provide additional tamper resistant protections?
Does the system automatically provide notifications if it goes off-line?
Does the system possess a self-contained power supply backup?
Does the system allow cloud services to be utilized for archiving purposes?
Is footage downloadable in MP4 or other standard formats?
Is there an automatic footage upload if the camera is moved, hit with an object or the image is blurred?